Commissions
Custom faceting
A stone cut for you: from rough you already own, from rough found to your brief, or from a stone that deserves a second life.
What can be commissioned
Cutting your rough
Rough you already own, faceted to show it at its best. Each piece is assessed before any cutting begins.
Sourcing and cutting
Rough found to your brief, by species, color, size and budget, then cut for you.
Re-cutting and repair
Chipped, scratched or poorly proportioned stones, re-polished or re-cut to bring back their light. Some weight is always lost in re-cutting.
Cutting for a setting
A stone cut to fit an existing ring or setting, to the measurements given by you or your jeweler.
How a commission works
Write with the details
Describe the stone, the rough or the setting. The form below asks for what helps; photos can follow by email.
Assessment
The rough or the brief is reviewed, and any questions are asked before anything is promised.
Quote
A quote follows, with the proposed design and the timing.
Cutting
The stone is cut and polished to the agreed design.
Delivery
The finished stone is measured and photographed before it is delivered.
Pricing
Every commission is quoted individually once the rough or the brief has been reviewed. The quote reflects the size of the stone, the design and the work involved.
Timing
Most commissions are finished within four to eight weeks, depending on the stone and the queue. The timing is confirmed with each quote.
Questions
What kinds of rough can be cut?
Most transparent faceting rough can be considered. Whether a particular piece is suitable is decided once it has been assessed.
How should rough be sent?
Shipping is arranged by email once a commission has been discussed. Please don’t send rough before then.
Is a deposit required?
Payment terms are set out in each quote.
Can a stone be cut to a design I have chosen?
Often, if the rough suits it. Include the design, or a photo of a stone you admire, in your message.
Begin with a message
A few details help with a quote. Only your name, email and message are needed; the conversation continues by email.
Prefer email? Write to support@sapphire-gems.com and the message opens with the same questions.